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Swissport eliminates superpeaks with Nallian’s Slot Booking app integrated with kiosk system for self-registration

Brussels - October 15, 2020 – Swissport Cargo Services is the first ground handler at Brussels Airport’s cargo hub to use the Slot Booking app together with a kiosk system for self-registration. The introduction of Slot Booking empowered the ground handler to smoothen peaks, reduce stress for operational staff, provide better service and plan staff in view of actual demand.

Eliminating ‘superpeaks’

Prior to using Slot Booking, peak times at Swissport’s premises would equal long waiting times, heavy discussions on whom should be served first and a lot of stress for acceptance staff. Today, the app is channeling activity as it enables trucking companies and freight forwarders to reserve time slots for their pick ups or deliveries, with slots made available by the handler according to his availability. Says Tom Lepage, Quality Manager at Swissport Cargo Services: “One of the major benefits is that we now have visibility on who is coming when. We still face peak times, but we have eliminated the so-called ‘superpeaks’. For example, we’ll still see a lot of activity between 7 and 10.30 a.m., but trucks will no longer all show up at 7 a.m. sharp."

A smooth, digital acceptance process

The acceptance zone has been closed off, with a priority lane for drivers who arrive with a booked slot. “Drivers very quickly adopted the system and no longer question the order in which they are being served. This has dramatically reduced stress for our acceptance staff,” adds Lepage.

The digital flow of the Slot Booking app and kiosk registration system has also accelerated the acceptance process. Drivers first register at the kiosk, which is fully integrated with BRUcloud and the Slot Booking app. They are automatically shown their booked slot(s), which significantly reduces admin and paperwork.

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Drivers who arrive with a booked slot enjoy priority treatment


Better planning of manpower

Having visibility on planned pick ups and deliveries makes it also easier to organize manpower in line with actual demand. Tom Lepage: “In particular off peak and during night shifts this allows us to better plan our resources, so we always have the right amount of staff available to ensure our customers quality service.”

Fast adoption

According to Lucas Deschouwer, Operations Support Manager, “the Slot Booking app is a very intuitive, easy-to-use system. In just a couple of weeks we had all users up and running. We are very much looking forward to integrate the Slot Booking app with the Freight Management app, one of the other landside management apps on the BRUcloud platform. This will give us even more granular visibility on what freight will be picked up and delivered when and by whom and enable us to work in a fully pro-active mode. Also, in 2021 we will start operating from our new warehouse facilities, which will increase our overall capacity and means we’ll be able to make more Slot Booking gates available."

 

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Nallian-Brussels-Airport-Perishable-Management

Data sharing platform Nallian acquires specialist consultancy 4ADVICE and strengthens its offering in the field of temperature sensitive pharma logistics

Brussels – June 02, 2020 – Nallian, the cloud-based data sharing platform with focus on air cargo today announced that it has signed a definitive agreement to acquire 4Advice, one of the leading consultants in the field of temperature sensitive pharma logistics.

Belgium-based 4Advice operates worldwide and helps global pharma shippers, transportation companies and logistic hubs such as around cargo airports to become compliant with the needs of time and temperature sensitive logistics. 4Advice’s ultimate purpose is to deliver peace of mind to the pharma shipper. Today, 4Advice achieves this by improving, validating and/or certifying the processes along the chain. By getting into a strategic partnership with Nallian, 4Advice will also be able to provide its clients the tools to continuously monitor the chain once process improvements have been put in place, and to execute those processes efficiently.

With its data sharing platform and collaborative applications, Nallian helps logistic communities such as around cargo airports to operate as one instead of as dozens of isolated silos. Operating as one gains efficiency for the logistic actors, service levels for the shippers, and attractiveness for the logistic hub. With the acquisition of 4Advice, Nallian reinforces its offering in the field of temperature sensitive pharma logistics, one of the most demanding fields in logistics with the highest need for state-of-the-art solutions.

“We’re thrilled to join the Nallian family”, says Bert Elsen, managing partner of 4Advice. “Our teams were working already on very similar clients, and we always felt that we could do more for our clients if we worked closely together. With this acquisition, we can finally make this a reality.”

Says Jean Verheyen, CEO at Nallian: “4Advice’s team is renowned worldwide for their expertise in improving temperature sensitive pharma logistics. We look very much forward to complementing 4Advice’s consultancy with the digital tools to sustain these improvements, and to leveraging 4Advice’s deep domain know-how in order to sharpen Nallian’s product portfolio for pharma cargo. In the end, we want to bring the best possible independent platform to the market, as seen from the perspective of pharma shippers.”

4Advice will continue to operate under its own brand.

About NALLIAN

Making the world operate as one, one community at a time
Nallian is the world’s first provider of a next-generation collaborative data sharing platform for logistics hubs. 

Nallian helps business partners in fragmented networks to become high performing clusters that operate as one. Maximizing the value of their data, Nallian enables them to grow beyond the limits of their physical infrastructure and generate business benefits for all actors in the network. Nallian has been successfully empowering supply chain communities in several industries, such as air cargo, maritime, and the chemicals industry, generating efficiency, transparency and visibility by unlocking the power of the connected network. 

In air cargo, clients include airports in Europe, the Americas and Asia such as Brussels Airport, Liege Airport, Luxembourg Airport, Vienna Airport, London Heathrow and Dallas Fort-Worth, as well as the logistic actors active in those airports. 

www.nallian.com

About 4Advice 

4Advice is a Belgian consulting firm with over 20 years of experience in logistics and supply-chain for time- and temperature-sensitive products.  4Advice offers pharmaceutical companies and their suppliers across the globe audits, consultancy, in-house-support, project management, training, and related services. 4Advice and its team are iso9001, CEIV and GDP certified.

In air cargo, the team has worked for logistic communities in airports such as Brussels, Edmonton, Dallas Fort-Worth and Miami, airlines such as Amerijet, Brussels Airlines, Delta Cargo, and handlers such as WFS, Swissport and Menzies. Outside of air cargo, clients include the Port of Antwerp, and medtech shippers such as Terumo.

www.4advice.eu

 

 

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Luxembourg Airport takes visibility and efficiency to the next level with Nallian for Air Cargo

Brussels, 5 March 2020 - With 893.090 tons of Cargo in 2019, Luxembourg Airport is one of the most important cargo airports in Europe. In order to respond to business needs and to meet customer expectations, lux-Airport has engaged Nallian, a specialist of collaborative solutions in logistics and air cargo based in Belgium, to implement a cargo community system (CCS) at Luxembourg Airport.

  • Nallian and lux-Airport implement new Cargo Community System (CSS) at Luxembourg Airport
  • Improved processes, predictability and transparence

The CCS represents an important component of the Luxembourg Single Window for Logistics program and will be set up as a neutral IT platform, open to all actors involved in international trade. Enabling real-time capturing and sharing of granular information regarding shipment processing, far beyond the traditional cargo data, it will empower all stakeholders involved to better plan and execute their processes and will drive efficiency and visibility with in-depth insights in performance.

In a first implementation phase in 2020, the application shall prove its operability and added value for the cargo community. Upon the successful run of perishables and live animals shipments with a limited number of involved actors, namely Cargolux, LuxairCargo, Kuehne+Nagel, Arthur Welter and the public administrations concerned, the CCS shall be rolled out to all types of cargo and all companies that are interested to join.

 

 LUX team picture

From left to right: Daniel Kohl (Arthur Welter), Daniel Boehlke (Kuehne+Nagel), Armin Weirich (Kuehne+Nagel), Franco Nanna (Cargolux), Rene Steinhaus (lux-Airport), Hilde Havermans (Nallian), Jean-Marc Reynarts (LuxairCargo), Ronny Claes (Cargolux), Richard Forson (Cargolux), Gilles Schlesser (Ministry of the Economy), Michael Octave (LuxairCargo), Volker Reiplinger (lux-Airport), Jonas van Stekelenburg (lux-Airport)

 

Says René Steinhaus, CEO of lux-Airport: “lux-Airport is excited to implement, together with its cargo community, a data sharing platform. With this decision lux-Airport demonstrates its commitment to support the airport cargo community and to foster the competitiveness and further growth of Luxembourg as a European multimodal logistics hub. Nallian has been selected because their solution demonstrates their core competence in cargo communities, using best practice processes frameworks, and enables for integration with other cargo communities.”

Says Jean Verheyen, CEO of Nallian: “We are proud to have been selected by lux-Airport, with whom we share a common vision on the importance and power of digitization and data sharing for air cargo. We are excited to help them realize their ambition to further develop the competitiveness of the airport and the logistics sector in Luxembourg as a whole.”

 

Brussels Airport streamlines airport-to-airport pick-ups & deliveries with Nallian’s new Road Feeder Management app

Brussels, June 16, 2020 – Data sharing specialist Nallian has extended its Landside Management Suite with the Road Feeder Management app, empowering trucking companies and ground handlers to coordinate airport-to-airport pick ups and deliveries. The application is an extension to Nallian’s proven Slot Booking app and is integrated with Be-Mobile’s mobile app for truck drivers, “Truckmeister”. The Road Feeder Management app enables trucking companies providing Road Feeder Services and their associated ground handlers to also enjoy the benefits of Slot Booking, such as zero waiting time and accurate planning of resources; it also facilitates coordination through real-time updates of the estimated arrival times and communication with drivers on the road. Following recent successful testing, in a first phase the app will be used by handlers WFS and Aviapartner and by trucking companies H. Essers, Ninatrans and Jan De Rijk Logistics, starting July.   

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A dynamic approach to Slot Booking
Traditional Slot Booking empowers trucking companies and freight forwarders to book time slots for pick-ups and/or deliveries at a ground handler’s premises according to his capacity. This is a challenge for trucking companies who are operating Road Feeder Services and operating off premises, as ETAs are prone to shift due to longer travel distances. Also, the data and communication flows for airport-to-airport deliveries are different, with specific requirements and expectations. The Road Feeder Management app is designed to answer these specific needs: with the app slots are booked dynamically, meaning they are adjusted automatically in view of the actual ETA. For this, the application integrates with Be-Mobile’s Truckmeister app, which is used by drivers for a.o. navigation using traffic guidance and updating the ETA during the drive. It also enables communication between handlers and drivers, with push notifications available in 9 languages.

Increasing efficiency at Brussels Airport
One of the reasons for missed slots and inefficient transport planning is the increasing volume of traffic on our European roads. With accurate ETA calculation and Nallian’s dynamic slot booking platform the waiting time, and therefore also the financial loss for transport is reduced to the minimum. In addition, ground handlers can better manage their activities knowing when to prepare for an arriving truck. Truckmeister allows for a smoother move of cargo from anywhere in Europe, towards, at and from Brussels Airport. As Truckmeister supports 9 languages, foreign truck drivers are guided to their destination in their native language.

An automated, digital approach

Using the Road Feeder Management app, the entire Slot Booking process is streamlined thanks to an automated, digital flow:

  • As soon as an order is created in the TMS of the trucking company, the ground handler receives a pre-announcement of the pick-up or delivery, allowing him to plan and inform staff ahead.
  • Once this order is planned in the TMS, a slot is booked automatically based on the specifics of the order, such as ETA, import/export, load meters, etc. Similar orders are grouped into one slot to maximize efficiency at the zone.
  • During the drive, the actual ETA is updated via the Truckmeister app and time slots are adjusted accordingly; if an adjacent slot is unavailable the ground handler is invited to manually propose a new time.
  • The ground handler can manage all reserved slots (Road Feeder slots and the “traditional” slots used by the on-premises community) from the same integrated User Interface.
  • At all times, the handler can communicate with the driver through the Truckmeister app, with messages available in 9 different languages to accommodate the international background of drivers.
  • In the future, the digitization of the process will be further expanded with capabilities such as the uploading of documents, for example e-CRM.

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Brussels Airport’s cargo community first to enjoy the benefits

The Road Feeder Management app will initially be used at Brussels Airport’s cargo community by H. Essers, Jan De Rijk Logistics, Ninatrans, Aviapartner and WFS, starting July. Steven Polmans, Director Cargo & Logistics at Brussels Airport, comments: “Since 2018 we have been successfully using Nallian’s Slot Booking app and we have seen the huge benefits it is bringing the community, especially the forwarders and handlers operating at our cargo zone, such as the elimination of 90% of waiting time. We are delighted we can now also extend those benefits to our partners who are running Road Feeder Services and operate off-premises. The Road Feeder Management app is yet another reinforcement of BRUcloud, our community’s Cargo Cloud and yet another step towards more integrated, collaborative work.

Says Jean Verheyen, CEO of Nallian: “With our suite of Landside Management apps we strive to empower cargo communities to digitize and hence streamline their A to Z freight management process. We are excited to extend its benefits to more actors in the network and to empower Brussels Airport’s cargo community to once again lift the bar for collaborative cargo operations.”

Gerd Nees, Business Unit Manager for Tolling and Logistics at Be-Mobile, adds: “The success of operating a slot booking platform depends highly on getting an accurate ETA from trucks driving towards Brussels Airport. Having the most up-to-date traffic information allows us to notify Brussels Airport of early and late arrivals so they can communicate and take appropriate actions accordingly.”

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Brussels Airport first to empower freight forwarders with Nallian’s new Acceptance & Delivery app

Brussels, 28 November 2019 – Nallian has extended its open ecosystem of collaborative applications for air cargo with the Acceptance & Delivery app, a mobile application that gives forwarders and their drivers immediate access to all information regarding booked slots for freight pick up and delivery. The application has been launched at Brussels Aiports’ cargo community this week, as an addition to the existing BRUcloud apps.

Nallian has extended its open ecosystem of collaborative applications for air cargo with the Acceptance & Delivery app, a mobile application that gives forwarders and their drivers immediate access to all information regarding booked slots for freight pick up and delivery. Having all information at their fingertips and being able to register relevant information regarding the freight handover in real-time throughout the process allows them to save time, reduce admin, eliminate fraud-sensitive handover of paper documents and improve process visibility. The application has been launched at Brussels Aiports’ cargo community this week, as an addition to the existing BRUcloud apps.

The Acceptance & Delivery app is the latest add-on to the suite of landside management applications, designed to streamline operations between ground handlers, freight forwarders and trucking companies. With the app, which integrates seamlessly with the Slot Booking app, drivers can easily consult all slot details, linked freight and documents on their mobile device. They can register timestamps during the hand over process at the Ground Handling Agent (from arrival through to departure) and register damages (and related pictures) or shortages when handling freight. All information is stored digitally in the platform, providing visibility for the parties involved. This reduces disputes between handlers and forwarders and empowers the airport with reliable insights in performance.

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Timestamps are registered by secure scanning of unique QR-codes linked to the personnel and gates of the Ground Handling Agent.

 

The application has been launched this week at Brussels Airport’s cargo community. Sara Van Gelder, Cargo Business Development Manager at Brussels Airport Company, comments: “The go live has been smooth and user feedback is very positive. Drivers typically appreciate the fact that they have easy access to information, are more involved in the process and no longer need to lose time going back and forth between warehouse and reception. This application is yet another powerful add-on to BRUcloud, our cargo community platform that drives efficient collaboration and integration within our cargo community.”

Says Jean Verheyen, CEO Nallian: “This application is yet another step towards efficient, paper-less cross-company processes at the connected cargo hub. It complements our powerful suite of landside management apps, which already include apps such the Slot Booking App, Freight Management App, Check-it for Air Cargo, and many more. Together with our users, such as Brussels Airport’s cargo community, we keep on developing new apps to further enrich the open ecosystem of collaborative apps.”

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